Tails In The City Reviews
(Rated by 14 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.7
- Return Policy4.4
- Customer Service4.4
- Price & Quality4.3
Recent Customer Reviews (14)
Patty Simpson
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Maik Schmitt
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Serina Sap
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Elizabeth Watts
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Marthe Sirois
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Gerardino Napolitani
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John Sain
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Ava Shah
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Tamra Osborne
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Lara Rodrigues
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Payment Methods
Accepted Payment Options:
Prices for items on Tailsinthecity.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Tails In The City credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Tails In The City Pros & Cons
Pros
1
Luxury Pet Accessories: Offers an extensive collection of high-end luxury pet accessories, including designer dog clothes, upscale pet carriers, small dog totes, fabric and leather dog collars, harnesses, leashes, luxurious dog beds, plush dog toys, and gourmet dog treats.
2
Designer Brands: Carries a variety of well-known designer pet brands such as Petote, Little Lily, Juicy Couture, Poochee, and many others.
3
Online Shopping: Allows customers to shop online anytime at www.tailsinthecity.com.
4
Customer Satisfaction Guarantee: Has a return and exchange policy that aims for 100% customer satisfaction, with a 30-day return window.
5
Community Involvement: Partners with organizations like PAWS Chicago and The Anti-Cruelty Society to give back to the community.
CONS
1
Pricing: Luxury items can be expensive, with prices starting from $13.95 for some toys and going up to higher amounts for designer accessories.
2
Shipping Costs: Additional shipping charges may apply for beds, furniture, oversized, and overweight items.
3
Return Policy Limitations: Returns or exchanges are not accepted COD, and shipping charges are not reimbursed. Used or worn merchandise cannot be returned or exchanged.
4
Limited Product Categories for Return/Exchange: Toys, beds, carriers, custom orders, bakery items, and clearance/sale items are considered a final sale and cannot be exchanged or refunded for any reason.
Tails In The City Features and Benefits
Features
Wide Range of Products
Offers an extensive collection of the finest luxury pet accessories, including designer dog clothes, upscale pet carriers, small dog totes, fabric and leather dog collars, harnesses, leashes, luxurious dog beds, plush dog toys, and gourmet dog treats.
Designer Brands
Carries favorite designer pet brands including Petote, Little Lily, Juicy Couture, Poochee, Animals Matter, Kwigy-Bo, Bella Bean Couture, Chrome Bones, Haute Diggity Dog, Fifi & Romeo, Ruff Ruff Couture, Haute Pooch, Hedy Manon, UGG Australia, Emre NY, and many other exclusive lines.
Online Shopping
Allows customers to shop online anytime at www.tailsinthecity.com.
Community Involvement
Committed to giving back through partnerships with PAWS Chicago and The Anti-Cruelty Society, donating a portion of proceeds and partnering on fundraisers and events.
Prime Location
Flagship Gold Coast boutique located at One East Delaware Place, just steps from Michigan Avenue in downtown Chicago.
Customer Satisfaction Guarantee
Provides a return and exchange policy aiming for 100% customer satisfaction with a 30-day window for original and unused items.